Privacy Policy

Last Updated: July 23, 2026

Entrepot Media Pvt. Ltd. (“Entrepot Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit an inquiry, or use our digital marketing and related services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request a proposal, submit an inquiry, communicate through WhatsApp, email us, or engage our services.

This information may include:

Name
Email address
Phone number
Company or business name
Website URL
Business or service requirements
Information submitted through contact or inquiry forms
Communication and correspondence with our team
Billing or business-related information where applicable
Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, referring pages, pages visited, approximate location, and website interaction data.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Provide quotations, proposals, consultations, and services
Communicate with clients and prospective clients
Deliver and manage digital marketing services
Provide website development and maintenance services
Manage SEO, social media, advertising, and related campaigns
Improve our website, services, and customer experience
Analyze website traffic and user behaviour
Provide customer and technical support
Send service-related updates and communications
Send promotional or marketing communications where permitted
Prevent fraud, abuse, or security threats
Comply with applicable legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure website performance, and support marketing activities.

Cookies are small files stored on your device when you visit certain websites.

We may use cookies for purposes including:

Website functionality
Remembering visitor preferences
Traffic and performance analysis
Analytics
Advertising measurement
Marketing campaign optimization

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Analytics and Advertising Services

We may use third-party analytics, advertising, and marketing technologies to understand how visitors interact with our website and to measure the effectiveness of marketing campaigns.

Depending on the services and campaigns being used, these may include platforms such as Google Analytics, Google Ads, Meta/Facebook advertising tools, social media platforms, and similar services.

These third parties may use cookies or similar technologies and process information according to their own privacy policies.

5. Third-Party Services

To operate our business and deliver our services, we may work with third-party service providers, including providers of:

Website hosting
Website analytics
Cloud storage
Email and communication services
Customer relationship management tools
Payment processing, where applicable
Advertising platforms
Social media platforms
SEO and marketing tools
Website security and performance services

We may share information with these providers only where reasonably necessary to provide, maintain, analyze, secure, or improve our services.

Third-party services are governed by their respective privacy policies and terms.

6. Client Data

When providing digital marketing, website development, SEO, social media, advertising, or related services, Entrepot Media may receive access to information, accounts, websites, analytics platforms, advertising accounts, social media accounts, or other digital assets belonging to clients.

Such access is used only as reasonably necessary to perform the agreed services.

Clients are responsible for ensuring that any personal information they provide to Entrepot Media has been collected and shared in accordance with applicable privacy and data protection requirements.

7. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may disclose information when reasonably necessary:

To service providers assisting us with business operations
To perform services requested by a client
To comply with applicable laws, regulations, court orders, or lawful government requests
To investigate suspected fraud, abuse, or security incidents
To protect our rights, property, users, clients, or others
In connection with a merger, acquisition, restructuring, or transfer of business assets

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, electronic transmission, or digital storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the Internet.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain client and business records
Fulfil contractual obligations
Resolve disputes
Meet accounting or legal requirements
Protect our legitimate business interests

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable requirements.

10. Marketing Communications

If you provide your contact information to us, we may communicate with you regarding our services, proposals, business updates, or relevant offers where permitted.

You may request to stop receiving promotional communications at any time by contacting us.

Service-related or administrative communications may still be sent where necessary for an existing business relationship.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

Entrepot Media does not control the privacy practices or content of third-party websites. We encourage users to review the privacy policies of external websites before providing personal information.

12. Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information, including the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of certain personal information
Withdrawal of consent where processing relies on consent
Restriction or objection to certain processing
Information about how your personal data is being used

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

13. Children’s Privacy

Our website and services are primarily intended for businesses and individuals seeking professional digital services.

We do not knowingly seek to collect personal information from children. If we become aware that personal information relating to a child has been collected improperly, we will take reasonable steps to remove it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or applicable requirements.

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Entrepot Media Pvt. Ltd.

4th Floor, B4, Block-A
Ramdhenu Complex, Mohisgote, Krishnapur
Kolkata – 700102, West Bengal, India

Email: info@entrepotmedia.com
Phone: +91 9641138414
Website: entrepotmedia.com